Privacy Policy

Customer service is very important to all of us at the 1st Financial Mortgage. As we continue to improve and expand our services, we recognize our customers' need and desire to preserve their privacy and confidentiality. Safeguarding our customers' privacy is also very important to us. We have adopted standards that help maintain and preserve the confidentiality of customers' nonpublic personal information.

Information We Collect

We gather nonpublic personal information about our customers as it may be necessary to conduct business with them. We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms, over the telephone or in face-to-face meetings, and via the Internet. Examples include your name, address, telephone number, social security number, credit history, and other financial information.
• Information about your transactions with us or others. Examples include payment histories, account balances, and account activity.
• Information we receive from consumer reporting agencies. Examples include your credit score, credit reports, and other information relating to your creditworthiness.
• From employers and others to verify the information you have given us. Examples include verifications of employment, income, or deposits.

Information We Disclose

Your personal information will only be retained for the purpose of providing you with our response to your query and will not be made available to any third party except as necessary to be disclosed to any related entity for the purpose intended or as required to be disclosed under law.

By submitting data on our website, the visitor is providing explicit consent to the transmission of data collected on the website.

We treat data as confidential within our firm and require strict adherence of all our employees to data protection and our confidentiality policies.

All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement.

We reserve the right to amend (that is, add to, delete, or change) the terms of this Privacy Statement from time to time.

Information Submitted Through Advertising Lead Forms

We may collect personal information that you voluntarily submit through advertising lead forms on platforms such as Facebook or Instagram (Meta Lead Ads). This information may include your name, email address, phone number, income range, employment type, preferred language, and other information related to your home financing inquiry.

We use this information to respond to your request for mortgage services, provide information regarding financing options, and connect you with appropriate loan officers or licensed service providers as necessary.

Advertising Lead Form Data Sharing

Information collected through advertising lead forms (such as Facebook or Instagram Lead Ads) may be shared with licensed mortgage professionals, real estate agents, or affiliated service providers solely for the purpose of fulfilling your request for financing consultation or related services, in accordance with applicable privacy laws.

By submitting your information through our website or advertising lead forms, you expressly consent to be contacted by The Mortgage Fellas, 1st Financial Mortgage, and/or affiliated service providers via telephone, text message (including automated dialing systems), email, or other means regarding mortgage financing or real estate-related services.

We do not sell your personal information. Consent is not a condition of purchase or loan approval. Message and data rates may apply. You may opt out of communications at any time by contacting us or following the unsubscribe instructions in our messages.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell your personal information. To exercise any of these rights, please contact us using the information below.